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Shipping and Payment

Delivery

We deliver throughout the United Kingdom.

Delivery methodPriceDelivery time
Free UK Deliveryfreeusually within 14 working days

In-stock items ship as soon as possible after the order confirmation (or payment when paying in advance). The maximum delivery period allowed by law is 30 days.

Payment methods

Payment methodFee
Card Payment£0.00

All product prices are final. Shipping and any payment fee are shown in the cart before you confirm the order. There are no hidden fees.

How ordering works

  1. Once you place the order we e-mail you a confirmation; at that moment the purchase contract is concluded.
  2. Once the parcel is handed to the carrier we e-mail you the carrier name and the tracking number.

Damaged parcels

Check the packaging on delivery. You may refuse a visibly damaged parcel. If you find damage only after opening it, record it with the carrier or let us know at [email protected].

Returns

As a consumer you may withdraw from the contract within 14 days of receiving the goods without giving a reason; the buyer pays the return shipping. Complaints can be made within 24 months of receipt. See the Terms and Conditions and the Returns and Complaints policy for details.

Contact

For questions about delivery or payment, e-mail [email protected] or call [doplňte].

Operator: [doplňte], [doplňte]
Company ID: [doplňte] · VAT ID: [doplňte]
E-mail: [email protected] · Phone: [doplňte]

CUSTOMER SUPPORT

  • Shipping and payment
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  • Track my order
  • Terms and conditions
  • Privacy policy
  • Contact us

CUSTOMER SUPPORT – WITH LOVE & CARE!

Email: [email protected]

Monday – Friday: 9AM – 6PM
Saturday – Sunday: 9AM – 4PM

London, UK

© 2026 VORRA JEWELS
Merzio

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