1. Controller

The controller is [doplňte], company ID [doplňte], [doplňte], e-mail [email protected], phone [doplňte].

2. What we process and why

• Orders – name, address, e-mail, phone, order and payment data (contract; kept for the contract and 10 years for accounting).
• Customer account – login data and order history (contract; until deletion).
• Newsletter – e-mail (consent; until withdrawn).
• Purchase reviews – e-mail passed to Heureka or Google Customer Reviews unless you opted out (legitimate interest).
• Cookies and analytics – per your cookie banner choices (consent).

3. Recipients

Carriers, payment providers, our accountant and the Merzio e-commerce platform (processor). No transfers outside the EU unless stated for a specific service.

4. Your rights

Access, rectification, erasure, restriction, portability, objection and withdrawal of consent. Write to [email protected]. You may also complain to your data protection authority.

5. Security

Technical and organisational measures; encrypted transfer (HTTPS).

Effective from 13 November 2026.